MyTuff4x4 is a trading name of MB Mechanical Repairs Pty Ltd (ABN 86 149 871 223). We ship within Australia only, and you can pick up most orders from our workshop in Warwick Farm NSW.

When your order is sent

• Parts and accessories: usually sent within about 1 week of your order.
• Lift kits: usually sent within 1 to 2 weeks of your order. We sell a lot of kits, so some kit parts, such as front coils or rear leaf springs, can sell out and need to be brought in.
• Made-to-order and ordered-in items (for example some bull bars, canopies and snorkels) take longer. We'll let you know the expected time, or you can call us before you order.
• We pack and send orders Monday to Friday, except public holidays.
• If your order is going to take longer than this, we'll contact you and keep you updated.
• Delivery time after your order is sent depends on the courier and where you live.

Freight costs

• Freight costs are shown at checkout before you pay.
• Freight costs at checkout are estimates. If the real cost to deliver your order is more than you paid, we'll contact you before we send it. You can pay the difference, pick the order up from our workshop instead, or cancel the order for a full refund.
• Rural and remote addresses cost more to deliver to and can take longer. If your address is rural or remote, please choose the rural freight option at checkout where it's offered. If you're not sure, call us on (02) 8747 0325.
• Large items: some large or heavy items, such as bull bars, canopies, awnings, roof top tents and winches, can only be delivered to a business address or a freight depot, and some need a forklift on site to unload. Any conditions like this are shown with the freight options at checkout. For some large items going to some areas, freight is quoted after you order, and we'll email you the cost to approve before we send anything.
• Express shipping is available on selected items only. Where it's available, it shows as an option at checkout.

Picking up from our workshop

You can pick up your order from our workshop at Unit 13C, 4 Homepride Ave, Warwick Farm NSW 2170, Monday to Friday, 8am to 5pm. Choose the pick-up option at checkout where it's offered. Any pick-up charge is shown at checkout. Please wait until we let you know your order is ready before you come in.

Tracking

When your order is sent, we'll add the tracking details to your order if the courier provides them.

Items still on the way

If part of your order isn't in stock, we'll let you know. We may send what we have first and the rest when it arrives, at no extra freight cost, or hold your order until everything is ready.

Delivery address

• Please check your delivery address before you place your order. If a parcel comes back to us because the address was wrong or incomplete, nobody was there to receive it, or it was refused when it wasn't damaged, see "Refused or undeliverable parcels" in our Refund, Returns and Warranty Policy.
• If you authorise the courier to leave your parcel without a signature, it's your responsibility once it has been left at your address.

Damaged or missing items

• You don't need to buy delivery insurance. If your order arrives damaged or something is missing, please tell us within 7 days of delivery, with photos, so we can claim with the courier.
• If a parcel is visibly damaged when it arrives, please refuse it or note the damage on the driver's delivery docket, and contact us.
• We'll then put it right under the Australian Consumer Law. Telling us later doesn't remove your rights under the Australian Consumer Law, but it can make a courier claim harder. Full details are in our Refund, Returns and Warranty Policy.

Overseas orders

We only ship within Australia. If you're overseas, contact us. We can have your parts packed and ready, with weights and measurements, so you can arrange your own freight.

Contact us

Phone: (02) 8747 0325
Email: info@mytuff4x4.com.au
Workshop: Unit 13C, 4 Homepride Ave, Warwick Farm NSW 2170 (Monday to Friday, 8am to 5pm)

Last updated: 14 October 2026